HALFAR® Promotional Bags

We are happy to provide you with personal advice!

You can use our Contact page. There you will find several ways to get in touch: the contact form, direct contact via email or a phone call.

For quick questions, you can also use the live chat in our shop. It allows for a fast and straightforward resolution of any open questions.

All relevant information can be found on the respective product page in the lower right section.

There you will find:

• Product details including dimensions, material composition, features, and packaging units
• Product description with a brief summary of the item
• Dimensions including a dimension graphic and volume overview
• Downloads  including decoration areas, product data sheet, and catalogs

First, check the search function and alternatively use the product categories.

1. Search for specific items

2. Narrow down by category

3. No results found?

We offer a 3-year warranty from the date of purchase on our models.

Within the warranty period
During this time, we will repair your bag or provide a free replacement.

After the warranty period has expired
After that, our “Repair Service” is available for defective bags.

For processing, you can use the contact form: via form, by email or by phone.

The current availability can be viewed directly on the respective product page.

How to proceed:

1. Open the item
2. Select the color
3. Check the status below the product preview

Status display:

• Green dot: available immediately, including quantity
• Red dot: currently out of stock or delivery in a specified calendar week

Important for larger quantities:

Additional information:

• Currently out of stock: New stock may arrive, but this is not always planned. For quick clarification, the live chat is recommended.
• Delivery in calendar week xxx: New stock is scheduled to arrive in the specified calendar week.

Yes, printing with a logo is possible.

Implementation is available from a minimum quantity of 50 pieces and is intended for all items in the range.

Possible decoration types:

Which decoration options are available for a specific item is shown directly on the respective product page.

The overview is located on the right in the “Decorations” section under the note “Available from an order of 50 pieces”.

Important:

Not every logo is suitable for every decoration technique. Therefore, configured inquiries are subsequently checked for technical feasibility.

We offer various decoration techniques for bags and backpacks.

Available options:

Yes, custom solutions are available.

In addition to our existing bag collection, we also offer bespoke and customer-specific solutions.

These include, for example:

• Customizations of HALFAR® branded bags
• our modular systems such as the LorryBag®
• Custom-made products tailored to individual requirements

For detailed consultation, we recommend submitting an inquiry via our contact page – using the contact form, email or by phone.

The cost depends on the selected item, the quantity, the decoration technique, and the desired finish.

Can be configured directly in the shop:

Screen printing, transfer printing and embroidery can be configured directly in the shop.

For all other decoration techniques you can submit an inquiry via our contact page using the contact form, email or by phone.

Create a custom quotation:

1. Open the desired item in the shop
2. Select “Customize & Calculate Now”
3. Choose the quantity, color, and decoration
4. Download the quotation as a PDF

What determines the price?

• Screen printing: The number of colors is the decisive factor, not the size of the logo.
• Transfer printing and embroidery: The size of the design affects the price (S, M, L, XL).
• Volume discounts: The unit price for bags and decoration decreases as the order quantity increases. The price tiers are displayed at the top of the product page under “Volume Discounts”.

For your design:

(JPG, PNG or TIF). You can then edit and position the design on the bag.

The visualization can be exported via “Design (PDF)”.

A quotation including the design is created by combining the configuration and the design, then downloading it as a PDF.

Yes, a sample with decoration can be requested.

You can submit your request, for example, via our contact page. Several contact options are available there: the contact form, direct contact by email or by phone.

We will be happy to recommend a suitable distribution partner upon request.

You can submit your request via our contact page: using the contact form, email or by phone.

We will take your region into account and recommend a suitable distributor.

You can find the relevant information in the footer under “Partner Programs” in the subcategory “Become a Dealer”.

A form is available there. After completion and review by Halfar, you will receive an individual response.

Registration is done via the account icon at the top right next to the search function.

How to proceed:

1. Click the icon next to the search function at the top right
2. Select “Register”
3. Choose the appropriate option depending on your needs:
   
   “Become a Dealer” with “Sign up now”
   “Business customer” with “Register now”
   
   
4. Then complete the form

A customer account is intended for companies.

The following information is required for registration:

Go to login.

Registration is done via the “Newsletter” section in the footer.

How to proceed:

1. Scroll to the bottom of the page (footer)
2. In the “Service & Contact” section, select “Newsletter”
3. Enter your email address
4. Select relevant topics:
   
   
   • Promotional bags
   • Technical bags
   • or both
     
     
5. Complete the registration via the confirmation email
   
   

After confirmation, you will receive a welcome newsletter. Future information about new products and topics will be provided regularly by email.

Unsubscribe from the newsletter

You can unsubscribe directly via a received newsletter email.

How to proceed:

1. Open the newsletter email
2. Scroll to the end of the email
3. Select the unsubscribe link: “unsubscribe here free of charge”

For shipments within Germany, the shipping cost is €6.30 per packaging unit.

The packaging unit of an item can be found on the respective product page.

In the “Product details” section, you can see how many bags are packed per carton.

Yes. After placing your order, you will receive an order confirmation from our sales team.

This also includes the planned delivery date.

As soon as the goods are shipped, you will receive an automatic shipping confirmation.

This includes tracking information that allows you to track your delivery.

Shipment tracking is carried out using a tracking number.

This is provided automatically by email once the goods have been shipped.

If no tracking number is available, your responsible contact person can help:

• Promotional Bags Team
• Custom Bags Team

Yes, samples without decoration can be ordered at any time as a goods order via the customer account in the shop.

Unfortunately not; orders are only available to business customers.

Yes, sample returns are possible, provided the goods are in perfect condition.

The return shipment must be arranged at your own expense.

Once the goods have been received and inspected, the corresponding amount will be credited.

For your first order, payment is made in advance. Production and shipping start after receipt of payment.

For follow-up orders, delivery on invoice may be possible depending on creditworthiness.

Yes. The invoice is automatically sent by email after the goods have been shipped.

For advance payment, the transfer is made based on the order confirmation. The official invoice is then issued after the goods have been shipped.

If you have any questions, your responsible contact person will be happy to assist you.

• Promotional Bags Team
• Custom Bags Team